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Cornfield House 3 Cornfield Road, Seaford, BN25 1SW ★★★☆ Cornfield House is registered to provide accommodation for up to 19 adults with or recovering from mental health issues. The service caters for people with low dependency support needs. Hillersdon Court 18 College Road, Seaford, BN25 1JD ★★★☆ Hillersdon Court is registered to accommodate up to twenty people who require assistance with personal care. The service specialises in providing support to older people and people with dementia.
One person who used the service told us 'Yes I'm very happy here, I have no complaints'. A range of group and one to one activities had been developed with the involvement of people living in the home and, feedback was consistently sought from people and relatives about the services provided. Autumna is the UK's largest and most comprehensive later-life living & elderly care directory. Our website is free to use, we are proudly independent, and we never take referral fees. The registered manager had quality assurance systems in place to audit the support provided at the home. These included audits of care plans, medicines, menus, accidents and complaints.
Further Details:
They inspect care services to ensure they are supporting peoples wellbeing; appropriately setup; properly planning out care; are well led; and effectively staffed, each criteria is given a grade out of 6. The Care Quality Commission is the official regulator for the care sector. They inspect care homes and care services to make sure they are safe, caring, effective, responsive and well-led. The Care Quality Commission is the independent regulator of health and social care in England. It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. New staff were required to complete an induction programme in line with Skills for Care, and the ongoing training programme supported staff to meet people’s needs.
People also felt there were enough staff working in the home and that staff provided the support and care they needed. The people we spoke with told us they were happy with the care they had received and with the staff team. One person who used the service told us “Yes I’m very happy here, I have no complaints”. Training schedules confirmed staff had received training in safeguarding adults at risk.
Tell us about your care
The registered manager was familiar with the processes involved in the application for a DoLS, and had made the necessary applications to the authorising authority. Although there was some improvement in relation to staff understanding of the Mental Capacity Act and the Deprivation of Liberty Safeguards people’s rights to take risks had not been taken into account. From 1 August 2016, all providers of NHS care and publicly-funded adult social care must follow the Accessible Information Standard in full, in line with section 250 of the Health and Social Care Act 2012. Services must identify, record, flag, share and meet people’s information and communication needs. Risk assessments had been completed as part of the care planning process, with guidance for staff to follow to reduce the risk of harm. We also spoke with seven staff members; these were the manager, a registered nurse, the activities co-ordinator, the chef and three care workers.
You can see what action we told the provider to take at the back of the full version of this report. At this inspection we found the provider had taken action to meet the breach in Regulation 13 of the HSCA Regulations 2014, however they had not addressed the breach in Regulation 17 of these Regulations. One person said 'There are more choices at breakfast and supper but at lunchtime you really get what is prepared for you. If you don't like it you can say and they will give you something else'.
Guidance for providers
Visiting protocols were in place to facilitate safe visiting to the home. Measures had been implemented to ensure people and staff entering the home did so following current guidance regarding PPE and social distancing. This included temperatures being taken on arrival, Lateral Flow COVID-19 testing and PPE being used.
Every registered care provider in the UK can claim a free listing on Autumna. However, a paid subscription allows more information to be added and as a result a higher profile score. – there are some services which we can’t rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon. We found a number of breaches of the Health and Social Care Act Regulations 2014.
Staff had a good understanding of people’s needs and enabled them to be independent and make choices. There was a choice of food and drinks throughout the day and people were supported to eat a nutritious diet and drink enough fluids. Staff monitored people’s health and ensured people could access healthcare professionals and services, to maintain their health and well-being.
At the time of the inspection there were 23 people living at the home.We found the following examples of good practice. We spoke with ten people to hear their views and experience of living in the home. Three people told us they were not supported to be involved in the assessment and planning of their care and treatment.
If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Ratings are provided by Care Quality Commission and reflects the most recent report for this care home, which was published on 21 July 2018. This was displayed on the notice board near the entrance to the building, and given to people, and relatives, when they moved into the home.
Changes to people’s needs were not always reflected in their care plans. This had not been identified through the quality assurance system. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The registered manager had followed current guidance in relation to infection prevention and control. This included provision of personal protective equipment , COVID-19 specific training and competency checks for all staff and COVID-19 cleaning schedules.
The registered manager spoke highly of the staff team and their hard work throughout the pandemic. People had access to health professionals as and when they required it. The visits were recorded in the care plans with details of any changes to support provided as guidance for staff to follow when planning care. People were encouraged to make decisions about the care provided.
Nova House is a residential care home, specialising in offering quality care and diversity for older people. Nova House is a large, adapted town house situated in a quiet residential area of Seaford, close to local shops and amenities and not far from the sea itself. In addition feedback was sought from people, their relatives and other visitors to the home through satisfaction questionnaires. Recruitment procedures were in place to ensure only suitable people worked at the home.
Care homes nearby
Although, we identified some areas that needed time to be embedded into day to day practice the overall rating had improved to Good. The inspection team was led by a CQC inspector who was joined by a second inspector and an Expert by Experience .We spoke with ten people to hear their views and experience of living in the home. We also spoke with two visitors to the home and both were happy with the care provided. However, seven of the ten people spoken with regarding staff response times to call bells said that they had experienced delays.
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